FAQ

Q1: What payment methods do you accept?

We accept the following secure payment methods:
Credit/Debit Cards – Visa, Mastercard, Maestro, American Express, Discover, UnionPay
Other Payment Options – Stripe, Ziina, Revolut Pay

All payments are processed securely using SSL encryption and 3D Secure authentication.

Q2: How do I know if my order is confirmed?

After placing an order, you will receive a confirmation email with your order details. If you do not receive it, please check your spam/junk folder or contact us.

Q3: Can I cancel or modify my order after placing it?

Yes, orders can be cancelled or modified within 12 hours of purchase. Please get in touch with our customer support immediately. Once your order is processed, cancellations may not be possible.

Q4: Where do you ship to?

We currently ship across the United Kingdom. International shipping may be available on request.

Q5: How long does delivery take?

Standard Delivery: 3-5 business days
Express Delivery: 1-2 business days

Delivery times may vary based on location and courier delays.

Q6: How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.